Robyn Corcoran

Robyn is a Customer Success Manager here at Leadr. 

Robyn has had some amazing roles over her career, including being a national educator for Paul Mitchell, being a wedding coordinator for over 100 weddings, and selling diamonds. Even though these experiences were awesome, being a part of the Leadr Team, and the mission they have of equipping 1 million Leaders, has been the best experience so far. With over 4 years of experience in the software space, she knows how to encourage her customers and navigate any challenges. Robyn really loves caring for the organizations she partners with. She enjoys showing them how to best care for and develop their teams by utilizing Leadr within their daily routines and habits. When they feel successful, she feels successful!

Outside of work, Robyn loves hanging with her pup Chester, who’s also the office mascot. She loves doing hair on her friends and family, spending time outside, watching a great movie, and discovering delicious places for dinner or a good coffee. Robyn is from Seattle originally, but is loving her new home in Dallas.

Why I'm Passionate About Leadr

At Leadr, we all have a story of a poor management experience that led to our passion for people development and desire to work at Leadr. We call these our Nigel stories.

Nigel is a fictitious character we’ve worked with or for in the past with unhealthy leadership tendencies. We all have those tendencies within ourselves, and they can emerge unintentionally, impacting those around us. 

We are all Nigels, or know a Nigel, and Nigel is why Leadr exists. Here’s Robyn’s Nigel story. What's yours?

I have worked for 10 companies over my career, and that brings a mixture of good and bad leadership. 

Nigel was the kind of leader that ran very hot and cold. She either loved you or hated you. Experience showed that even if she loved you, eventually you would be in the later category too. 

I worked with her on a corporate level and then for her directly. She loved me in the corporate experience. I was in the inside circle, which rotated often. My first clue should have been the way she talked about other people, but I was young in my career and didn’t see the signs. 

When I worked for her directly, it was one of the most difficult experiences I have had so far. She would write up fake performance challenges and sign my name for me in order to create a fake paper trail. She would scream at me often. There was never a conversation of what her expectations were or what she wanted from me, it was only made clear that everything I was doing was wrong.

I had some difficult leadership experiences before that, but this one really changed me. I never wanted to be her. I also never wanted to be an employee for that type of person again. What it taught me was what I could control and that was myself. Now, I can be the person I needed back then. I can be kind, lead well, and have people leave better than when they started working with me. I also took away that if I experience that type of leadership again, I have the power to walk away and find something that is more healthy. That has led to some really incredible experiences for me that I am so grateful for, like this one with Leadr!

If you can’t learn from your difficult experiences, you’re not going to learn from the great experiences.